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Marketing use case

Customer Segmentation

Built forCMOMarketing OpsDemand Gen Lead

Most e-commerce teams struggle to target effectively because data is scattered, outdated, or incomplete.

  • Easy setup, no data storage required
  • Free forever for core features
  • Simple expansion with additional credits
8 wk

Time to first value

100+

Man-days saved per year

70%

Faster than spreadsheets

Dashboard shown is a conceptual example. Keboola integrates with any BI or analytics platform.

Generating report...
Customer Segmentation dashboard preview

Overview

What this use case actually does.

Plug into what you already run

Your ERP, CRM, planning tools, warehouse — connected without replacing anything.

Governed, not glued together

Versioned transformations, lineage, and audit trail — every number traces to source.

Live in 8 weeks, owned by your team

Not a black box — your team configures, extends, and runs it from week one.

Most e-commerce teams struggle to target effectively because data is scattered, outdated, or incomplete.

Stop guessing and start growing with Keboola's Customer Intelligence Engine. Effortlessly connect all your sales, CRM, and marketing data, then let our platform automatically group your customers by behavior, value, and lifecycle stage—no manual work or static lists. Instantly identify VIPs, loyal buyers, price-sensitive shoppers, or at-risk customers, and power highly personalized campaigns that drive repeat purchases, better engagement, and more revenue per customer. Keboola syncs segments to your marketing tools in real time, so you always deliver the right message, at the right time—at scale.

What Keboola does

What Keboola actually delivers.

No magic, no replatforming. Just connectors, governed transformations, and outputs your team owns from day one.

01

Single Customer View

All sources connected for a complete 360° understanding.

02

AI-Powered Dynamic Segmentation

Automated RFM scoring and clustering, always up to date.

03

Ready-to-Activate Campaigns

Instantly sync segments to your email, ads, and CRM—no waiting, no hassle.

04

Self-Service & Scalable

Built for marketers—no data team required, fully customizable as you grow.

Tangible deliverables

What lands in your team's hands.

Each role gets the format and the detail they need — already configured. Not slideware.

One use case · 3 roles servedManagementMarketingFinance

Management

revenue

Revenue per Segment. Customer Lifetime Value (CLV). Retention / Churn Rate. Campaign ROI

Marketing

Email CTR & Conversion by Segment. Segment Growth Over Time. Return on Advertising Spend (ROAS). New-to-Repeat Purchase Rate

Finance

revenue

Revenue Forecast by Segment/Channel. Loyalty Program Engagement. At-Risk Customer Recovery Rate

Balu Gopakumar|Account Executive
Balu Gopakumar
Martin Lepka|CMO Keboola
Martin Lepka
Giorgio Pontillo|CRO
Giorgio Pontillo

Talk to a
real human.

No bots, no SDR call sequence. A solutions engineer who runs use cases like this every single day.

Performance chart showing 100+ man-days saved, 8 weeks to first value, and 70% time reduction

Questions & answers

Things people always ask.

Everything your team, IT, and procurement will want to know — up front.

No problem. Keboola comes with 700+ native connectors, and we're constantly adding more. But if your tool isn't on the list, you're still covered: You can build your own connector using our Generic Extractor - a flexible, config-based tool for pulling data from nearly any API. Not technical? No worries. Our AI assistant can help write the config for you, or our team can do it for you. You stay agile, no matter what your stack looks like.
You can start with your existing tools - like Shopify, GA4, Klaviyo, or a simple customer CSV - and use a ready-made Keboola template to build your first segments. From there, you can customize logic, automate updates, and plug your segments directly into your marketing stack. No complex setup, no technical team required.
Nope. Keboola doesn't try to be your reporting tool. We prepare your data so it's accurate, unified, and ready - whether you use Power BI, Looker Studio, or just Google Sheets. We're the engine, not the paint job.