Google Maps is a global platform where customers leave reviews about businesses, services, and locations—covering everything from ratings and timestamps to photos and owner responses. Combining this with Keboola empowers organizations to quantify reputation, benchmark locations, and enrich analytics workflows.
The Google Maps Reviews extractor in Keboola enables seamless ingestion of Google Maps review data into your data environment. Powered by Apify, it offers fine‑tuned configuration and scheduling, enabling you to centralize customer sentiment insights effortlessly for reporting and analytics.
The Google Maps Reviews Scraper (via Apify) extracts detailed reviews—including text, ratings, dates, reviewer info, photos, and business responses—from any Google Maps place. It supports filtering by URL or place ID and offers options to limit by date, language, and review count to tailor the data extracted.
By ingesting Google Maps reviews, you unlock rich customer feedback data—ideal for analyzing sentiment, tracking satisfaction trends, comparing performance across regions and competitors, and identifying service improvement opportunities.
Extract review data across all your locations by place ID. Centralize ratings, review counts, and textual sentiment in Keboola. Combine with analytics tools (e.g., Looker, Power BI) to monitor reputation trends, track feedback over time, and generate region‑level performance reports.
Define place IDs or search URLs for competitor businesses. Ingest reviews to identify recurring pain points or highlight strengths. Compare sentiment, star ratings, and review frequency across competitors to inform marketing strategy and service improvement.